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Dankung Toucan Defect

2.9K views 19 replies 7 participants last post by  iBeef  
#1 ·
Hi All,

Has anyone ever had any dealings with Dankung customer service? I bought a Toucan last week and it finally arrived yesterday. When I opened it, I noticed a big chip in the metal where it looks like a chunk of steel has been lapped over itself on the opening for inserting chinese bands. The slingshot shoots fine, but I'm worried about tearing bands when changing them as the defect is quite sharp.

I'm not writing this to slate Dankung, I rate them a lot, the previous 2 sling shots I've had off of them have been flawless. I just wanted to know if anyone had any similar dealing with them in the past and know what they're likely to do about it? This is because I don't really fancy mailing it back to china, it'll probably cost me more than the sling shot did itself.

To help you all understand the defect better, when I get in I'll post up a picture of what I mean.

Thanks
 
#2 · (Edited by Moderator)
They are cast, not milled, so yes, a few like that will slip through. I cleaned mine up with a flat needle-file, followed by 320 grit wet-dry paper. I would go that route, vs. waiting for a switch-out or returning. Chines-made files for your Chinese-made slinger: http://www.harborfreight.com/catalogsearch/result?q=needle+file

:king:

Edit: I didn't notice your location, but in any case, I assume you have an el-cheapo, disposable, tool shop in the UK...
 
#3 ·
Hi All,

Has anyone ever had any dealings with Dankung customer service? I bought a Toucan last week and it finally arrived yesterday. When I opened it, I noticed a big chip in the metal where it looks like a chunk of steel has been lapped over itself on the opening for inserting chinese bands. The slingshot shoots fine, but I'm worried about tearing bands when changing them as the defect is quite sharp.

I'm not writing this to slate Dankung, I rate them a lot, the previous 2 sling shots I've had off of them have been flawless. I just wanted to know if anyone had any similar dealing with them in the past and know what they're likely to do about it? This is because I don't really fancy mailing it back to china, it'll probably cost me more than the slingshot did itself.

To help you all understand the defect better, when I get in I'll post up a picture of what I mean.

Thanks
Thanks for that, I may contact them anyway, I read somewhere someone got a free 20m of 1745 tubing as a sorry. It seems almost to deep to fie down, I was considering just rounding all the sharp edges off with grit paper.

I'm just one of these people when something isn't perfect it drives me crazy lol.

Thanks
 
#13 · (Edited by Moderator)
That's a good idea, however it would prevent me using tubes wouldn't It? Plus I have no idea where to source epoxy from.

Never heard of that before. I know Dankung would replace it for you. That wait is annoying though. I bought the last wolf dankung planned to make. The dimensions were right but some aspects of it were a litte different...like in the forks they were a lot wider than it looked in the picture. I sent it back for another Axe, lucky ring and other accessories. But it was expensive and long.
That's my worry, it'll cost me more to send it back than it cost me to buy. If they won't send me another I'm going to suggest ill fox it myself and see if I can get some freebees.

I read a post on here that someone bought a wooden handled one and the wood came off. So he emailed them saying he'd fix it and they sent him 20m of 1745 tubing.

Worse comes to worse I can sand it off or til it's no longer sharp. Just gutted because I have been wanting a Toucan for absolutely ages!

Cheers.
[/quote]Yeah. I have made many oders wih dankung. I think the wolf cost me $35 to send back. Once I made an order and choose the fast ship option for like $20. After it was two weeks late dankung send me 20meters of 1745 for free. Im set for tubes for a while.
[/quote]

Ouch that's a lot!

Update: I have received a reply from Dankung, they're going to send me a replacement free of charge, without me having to return the current one. I couldn't be happier with this outcome. I think with the damaged one, I will repair it best I can, re-wrap it and give it to my father as he bought me my first Dankung, so it only seems fair.

Thanks for all the advice :)
 
#6 ·
Never heard of that before. I know Dankung would replace it for you. That wait is annoying though. I bought the last wolf dankung planned to make. The dimensions were right but some aspects of it were a litte different...like in the forks they were a lot wider than it looked in the picture. I sent it back for another Axe, lucky ring and other accessories. But it was expensive and long.
 
#7 ·
I think I would fix that by filling with a good grade of epoxy filler. By all means contact Dankung. It can't hurt.
That's a good idea, however it would prevent me using tubes wouldn't It? Plus I have no idea where to source epoxy from.

Never heard of that before. I know Dankung would replace it for you. That wait is annoying though. I bought the last wolf dankung planned to make. The dimensions were right but some aspects of it were a litte different...like in the forks they were a lot wider than it looked in the picture. I sent it back for another Axe, lucky ring and other accessories. But it was expensive and long.
That's my worry, it'll cost me more to send it back than it cost me to buy. If they won't send me another I'm going to suggest ill fox it myself and see if I can get some freebees.

I read a post on here that someone bought a wooden handled one and the wood came off. So he emailed them saying he'd fix it and they sent him 20m of 1745 tubing.

Worse comes to worse I can sand it off or til it's no longer sharp. Just gutted because I have been wanting a Toucan for absolutely ages!

Cheers.
 
#8 ·
Any hardware store should sell epoxy ... epoxy putty will be easier to work with for this application. Clean the surface well with alcohol to remove all traces of grease or oil before you apply the epoxy. Then use an emery board (ladies use them for their nails) to smooth everything down. Then you can use tubes to your heart's content.

By all means, contact Dankung. Send them photos. They can't try to fix a problem if they do not know it exists. They need to know when their quality control is not up to snuff. Just be polite about it.

Cheers .... Charles
 
#10 · (Edited by Moderator)
I shall have a look thank you.

I have emailed them politely, with photos. Like I said earlier I really like dankung, I don't want to slate them or put anyone off buying one. I just wondered if anyone had dealings with their customer services before.

All the advice on how to sort it out is just an added bonus :p

I can relate. My Panther had a "peg" left in the tubing-inlet, and some scratches across Jorge's sig line, along with some spot-rust in the same place. I took off the wrapping and rubbed the scratches down 320-400-600n grit wet-dry paper, followed by some Mother's metal polish. **GLEAMING!!* Zipped out the peg with needle file and touched over with 320 grit, then re-wrapped, and it was new-awesomness.

I found that the marks were not nearly as serious as they looked, because of the high-polish. I would suspect that yours will work out pretty easily. Regardless of the millions they pay for media control, Chinese manufacturing isn't a whole lot different than Japan circa 1950. Improving, but don't expect it to look like a Microtech OTF auto-knife.

*Edit: With deference to Charles, and confessing my inexperience with a broad range of slingshots, I have quite a bit of metal-working experience(by hand). I suspect that epoxy won't adhere well, based on my experience touching up my Dankung- the fault isn't deep enough, and the final brush finish creates a very smooth surface.
If they can't send me another I may try to grit it out or epoxy it. Also give the whole frame a rub down with 2500, then 4000 grit then some 3 micron paste on my dremel with a felt pad. Working in a metallurgy lab has some benefits :)
 
#9 · (Edited by Moderator)
I can relate. My Panther had a "peg" left in the tubing-inlet, and some scratches across Jorge's sig line, along with some spot-rust in the same place. I took off the wrapping and rubbed the scratches down 320-400-600n grit wet-dry paper, followed by some Mother's metal polish. **GLEAMING!!* Zipped out the peg with needle file and touched over with 320 grit, then re-wrapped, and it was new-awesomness.

I found that the marks were not nearly as serious as they looked, because of the high-polish. I would suspect that yours will work out pretty easily. Regardless of the millions they pay for media control, Chinese manufacturing isn't a whole lot different than Japan circa 1950. Improving, but don't expect it to look like a Microtech OTF auto-knife.

*Edit: With deference to Charles, and confessing my inexperience with a broad range of slingshots, I have quite a bit of metal-working experience(by hand). I suspect that epoxy won't adhere well, based on my experience touching up my Dankung- the fault isn't deep enough, and the final brush finish creates a very smooth surface.
 
#11 ·
I think I would fix that by filling with a good grade of epoxy filler. By all means contact Dankung. It can't hurt.
That's a good idea, however it would prevent me using tubes wouldn't It? Plus I have no idea where to source epoxy from.
It shouldn't. I would just fill the small void and sand it smooth with the ring surface. I don't know what kind of stores you have UK, but here in Panama, I can buy epoxy at any hardware store, and more than a few Supermarkets. Look for something this and follow the instructions. After it sets, smooth with sandpaper.

http://images.search.yahoo.com/yhs/search;_ylt=AwrB8qC8ZY9Tm1kAsM.JzbkF;_ylu=X3oDMTBsZ29xY3ZzBHNlYwNzZWFyY2gEc2xrA2J1dHRvbg--;_ylc=X1MDOTYwNjI4NTcEX3IDMgRiY2sDODludDFwdDk4dDNmZiUyNmIlM0Q0JTI2ZCUzRERmVkp6dXhwWUVkX2pZd2xTLl9HdnBacjQ2cy0lMjZzJTNEa2slMjZpJTNELmxFU01HVzRYbTN6THpVbWdtTU8EZnIDc2ZwBGdwcmlkA1FaallEZ1Z0UVNDdzhFaFo5dEJmWUEEbXRlc3RpZANudWxsBG5fc3VnZwMwBG9yaWdpbgNpbWFnZXMuc2VhcmNoLnlhaG9vLmNvbQRwb3MDMARwcXN0cgMEcHFzdHJsAwRxc3RybAMxNgRxdWVyeQNtZXRhbCB3ZWxkIGVwb3h5BHRfc3RtcAMxNDAxOTA2NjYxMjIyBHZ0ZXN0aWQDbnVsbA--?gprid=QZjYDgVtQSCw8EhZ9tBfYA&pvid=UoBqSjY5LjGE36HPUo6N7wRgMTkwLgAAAADSISfZ&p=metal+weld+epoxy&fr=sfp&fr2=sb-top&ei=utf-8&n=60&x=wrt&type=__alt__ddc_linuxmint_com&hsimp=yhs-linuxmint&hspart=ddc
 
#12 ·
I think I would fix that by filling with a good grade of epoxy filler. By all means contact Dankung. It can't hurt.
That's a good idea, however it would prevent me using tubes wouldn't It? Plus I have no idea where to source epoxy from.

Never heard of that before. I know Dankung would replace it for you. That wait is annoying though. I bought the last wolf dankung planned to make. The dimensions were right but some aspects of it were a litte different...like in the forks they were a lot wider than it looked in the picture. I sent it back for another Axe, lucky ring and other accessories. But it was expensive and long.
That's my worry, it'll cost me more to send it back than it cost me to buy. If they won't send me another I'm going to suggest ill fox it myself and see if I can get some freebees.

I read a post on here that someone bought a wooden handled one and the wood came off. So he emailed them saying he'd fix it and they sent him 20m of 1745 tubing.

Worse comes to worse I can sand it off or til it's no longer sharp. Just gutted because I have been wanting a Toucan for absolutely ages!

Cheers.
Yeah. I have made many oders wih dankung. I think the wolf cost me $35 to send back. Once I made an order and choose the fast ship option for like $20. After it was two weeks late dankung send me 20meters of 1745 for free. Im set for tubes for a while.
 
#15 · (Edited by Moderator)
Another update:

Managed to sand most of the defect out to the point where there are no sharp edges, so this will do until I play around with epoxy. Polished the forks to a respectable finish as well. I decided to wrap this in blue and make it nice and colourful using some fancy looking methods.

I love this slingshot! By far my best shooter from my initial impressions. I think I've found a new favourite!

Tell me what you all think?

thanks for looking.







 

Attachments

#18 ·
Looks great, love the color!
Thank you :) I like it so much I was going to do my others in the same colour. But that was my last bit of blue paracord :(

Looks good to me as is. I would try it just like that. Unless you start to see your tubes wearing, I would just leave it as is.

Cheers ..... Charles
Thanks, I shall see how it goes. In the zoomed in image it looks jagged still, but it must be the angle. When I look at it with my eye it looks just flat and there's no edges that catch to the touch. To make sure I get the least possible catching I've made it so that's always to the rear when I fire.

I've fired off 60 or so shots tonight and no signs of wear yet :)
 
#19 ·
well the steel epoxy putty should work for you..have to rough up the chrome a bit for the epoxy to have a good place to

get a grip for the repair....or you could leave it like you have it..and cut a short piece of tubing..slide it up the area of the hole

insert your tube set...slide the short tube down to close the slot....Just a suggestion...AKAOldmiser
 
#20 ·
well the steel epoxy putty should work for you..have to rough up the chrome a bit for the epoxy to have a good place to
get a grip for the repair....or you could leave it like you have it..and cut a short piece of tubing..slide it up the area of the hole
insert your tube set...slide the short tube down to close the slot....Just a suggestion...AKAOldmiser
That's a great idea! I'll try it later :) thanks.