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Discussion Starter · #1 ·
Dear Admin,

i have been sufferring this more than one month.

my vendor package was expired on Aug and i want to renew it but the system did not allow me to do that.

Neither i cannot buy new one and i received below warning message.

You have already purchased that item and it cannot be purchased again. Click here to view or renew your existing purchase.

When i tried to renew it, i got another warning as below:

[#20X72]

The purchase you are trying to renew already has a pending invoice which has expired. Please contact us for further assistance.
 

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JPD-Madrid...
I hope it is fixed soon.
 

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@JPD-Madrid Can you let me know the best contact details to reach you on and I'll pass them onto our sales team to get a rep to reach out to you right away?

Niall
 

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Discussion Starter · #5 ·
@JPD-Madrid Can you let me know the best contact details to reach you on and I'll pass them onto our sales team to get a rep to reach out to you right away?

Niall
I will send you private message.

Sent from my EML-L29 using Tapatalk
 

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Discussion Starter · #7 ·
quite disappointed on this topic. So many days have passed but there is neither solution nor contacting with me.
 

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Hi there,

Sorry to hear that, I've bumped this with our sales team to find out why they haven't reached out to you. I'll let you know as soon as I hear back.

Niall
 
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